SMS Messaging Terms of Service
Effective Date: 09-18-2026
The Insurance House, Inc. (“Insurance House,” “we,” “us,” “our”) offers an SMS text messaging program to customers, claimants, and appointed agents. By providing your mobile number and opting in to receive text messages, you agree to these terms.
Program Description:
We send text messages relating to claims status and adjuster communication, policy servicing and account notifications, and agency support and appointment matters.
Consent:
You opt in by providing your mobile number to us and agreeing to receive text messages, or by texting one of our published numbers. Consent to receive text messages is not a condition of purchasing any product or service. We do not send text messages to numbers that have not opted in.
Message Frequency:
Message frequency varies based on your account activity and any open claims or service requests.
Cost:
Message and data rates may apply. These charges are assessed by your mobile carrier and are your responsibility. Please consult your mobile service plan for details.
Help:
For help, reply HELP to any message from us, call us at 800-282-7024, or email customercare@insurancehouse.com.
Opting Out:
You may cancel at any time by replying STOP to any message from us. You will receive a confirmation message, after which we will send no further text messages to that number. You may opt back in by texting START or by contacting us using the information above.
Carrier Liability:
Carriers are not liable for delayed or undelivered messages.
Privacy:
Your information is handled in accordance with our Privacy Policy. We do not sell or share mobile opt-in information or consent with third parties or affiliates for marketing or promotional purposes.
How to Contact Us:
– Write to: Insurance House, Attention: Privacy Officer, P.O. Box 723477, Atlanta, Georgia 31139
– Call us at: 800-282-7024
